About this policy
This policy describes information handling for LandscapingBonitaSprings.com, the website for Landscaping Bonita Springs, serving homeowners and property owners in Bonita Springs, Florida.
Information you choose to share
The estimate form asks for your name, phone number, email address, property location, requested service, project description, and consent to contact you. Please do not include sensitive financial, health, or identification information.
How we use your information
We use information you provide to respond to your landscaping request, discuss your property and project, prepare an estimate where appropriate, and communicate about agreed work. Submitting a request does not create a service contract.
Website hosting and processing
This website does not currently include advertising trackers, analytics scripts, or optional cookies. Images and styles are hosted with the site. Hosting systems may process technical information such as IP addresses and request logs to deliver and protect the website.
Estimate requests are processed and stored through Netlify Forms, which provides submission handling and spam filtering. Inquiry details may also be delivered to our business email for follow-up. See Netlify’s privacy policy for information about its processing practices. We may also disclose information where legally required.
AI phone calls and transcripts
For calls handled by our AI phone assistant, Telnyx provides telephone connectivity and Vapi processes the conversation and produces a transcript. Completed-call transcripts and caller details are sent through our Netlify-hosted connection and Brevo transactional email service to our business inbox for project follow-up. Transcripts may contain errors. Please avoid sharing sensitive financial, health, or identification information during the call.
Retention and security
We retain inquiries in our form dashboard and business email as needed to respond to requests, manage projects, and meet applicable legal obligations. You may contact us to request deletion, subject to legal recordkeeping requirements. No internet transmission or storage method is completely secure.
Your choices and privacy requests
Sharing information is voluntary. You may ask about access, correction, or deletion of your personal information, or withdraw consent to further contact, subject to applicable legal requirements.
For privacy requests, email scott@befoundontheweb.com.
Children and updates
This website is intended for adults seeking landscaping services and is not directed to children under 13. We may update this policy as our practices change and will revise the effective date above.
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